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Kats Consultants 5 Steps to Patient Retention

Uncategorized Oct 21, 2019

The 5 Tactical Steps to Patient Retention

By Dr. Michael Perusich – CEO Kats Consultants


Patient retention is the statistical measure of your practice which indicates both how it will grow and how healthy your business is over time.


But retention doesn’t happen by accident.  It is a very intentional process with foundational steps that must occur for your retention procedures to be effective.


The success of patient retention is very evident in the dental industry.  It’s common for dentists to have so many patients on their books that it can take months to be seen as a new patient.


So what is your strategy to keep patients enrolled in care and not dropping-out?  What’s the magic of keeping patients in care for the long-term? What’s the magic secret that the dentists have figured out to retain patients?


Well…There is no magic!  But there is a very intentional process to make patient retention...

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