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office procedure Jan 21, 2019

Mike Perusich: Hi, everybody. I'm Mike Perusich, Dave Kats and Patrick Hammond with Kats Consultants, what do you guys want to talk about today?

Patrick Hammond: How about we talk about multiple appointment scheduling because they may do that in their practice.

Mike: That's a really good one. You know, we do that not only with our active treatment patients but our maintenance patients as well. David, how about you?

David Kats: We don't do the maintenance patients. We don't put them on a yearly schedule, but we schedule every single person for the advanced multiple schedule. There will be people that you talk to doctors and staff that say it won't work in this area. They'll give you the reason why. They'll say, "Well, we have too many blue-collar workers and they were swing shifter. We have too many white-collar people and they fly out of the country or we have coal miners and they don't know when they're going to get out of the mine." The truth of the matter is if you own the...

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