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Chiropractic Chatter

chiropractic business managment Oct 19, 2023

Chiropractic Chatter

By Dr Michael Perusich


In school, we learn some really big words, with many syllables.  Words like spondylolisthesis.

While these words mean something to us doctors, they are confusing, scary, and distracting when we use them with patients.  And yet many of us insist on using the big words when explaining our recommendations for care.

Sure you spent a lot of time learning the big words, but as a Chiropractic Physician, it is important to communicate effectively with your patients. However, talking too much may have negative consequences and actually talk patients out of receiving the care they need.

While it is important to educate your patients about their condition and treatment options, it is crucial to strike a balance between providing information and overwhelming them with too many details. In fact, overtalking may lead to confusion and uncertainty in patients, which could ultimately hinder their decision to follow through with recommended care.

As a doctor, it is important to remember that your patients are seeking your expertise, guidance, and leadership. As such, it is crucial to listen to their concerns and provide them with the necessary information in a clear and concise manner. This not only builds trust with your patients, but also helps them make informed decisions about their care.

One key aspect of effective communication in chiropractic care is the report of findings. The ROF is a crucial step in the patient's journey as it outlines their diagnosis and recommended course of treatment. While it is important to provide all relevant information, it is equally important to avoid overwhelming the patient with too much technical jargon. Use simple verbiage, relax your body language, and take the time to answer their questions. 

When recommending care, it is important to also consider the individual needs and preferences of each patient. Every person is unique and may require a different approach to their treatment plan. Set your patients up for success by taking the time to understand their specific concerns and goals. By doing this you are able to provide a personalized recommendation for care they are more likely to follow. 

Effective communication is essential in providing quality chiropractic care. As a doctor, it is important to be mindful of the amount and type of information we share with our patients. By finding a balance between educating and overwhelming them, we can be more certain our patients will choose to receive the care they need and deserve. Strive to talk less and listen more, for the benefit of our patients' health and wellbeing. 

Remember, it's not about how much we say, but rather the quality of our communication that truly matters in patient care. The goal is to empower and support our patients on their journey toward optimal health. 

So next time you sit down with a patient, remember the importance of effective communication and strive to find that balance in your conversations instead of just spewing Chiropractic chatter. 

Dr. Michael Perusich is a solutions-focused advisor with more than 25 years of success across the healthcare and consulting industries. His broad areas of expertise include coaching, training, content development, and motivational speaking.  Dr. Perusich is the CEO of Kats Consultants, LLC. where he and his team offer a unique platform of business knowledge and tools for today's Chiropractic entrepreneur.